Delivery Information

Thank you for shopping with King's Lynn Toys. We aim to ensure your order is delivered safely and as quickly as possible.

Processing Times

Orders are typically processed within 1 business day after payment has been received and cleared. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Times

Estimated delivery times are as follows:

  • Standard UK Delivery: 2–5 business days

  • Express UK Delivery (Orders Over £100): 1–2 business days

Please note that delivery times are estimates and may vary during busy periods, adverse weather conditions, postal disruptions, or public holidays.

Delivery Charges

Delivery costs are calculated at checkout and will be displayed before you complete your purchase.

From time to time, we may offer free delivery promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Where available, tracking information will be provided once your order has been dispatched. You will receive an email confirmation containing your tracking details.

Incorrect Delivery Information

Please ensure that all delivery information is entered correctly when placing your order. King's Lynn Toys cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Lost or Delayed Deliveries

If your order has not arrived within the expected delivery timeframe, please contact us and we will investigate the issue with the delivery provider.

Damaged Parcels

If your order arrives damaged, please contact us as soon as possible with photographs of the item and packaging so that we can assist in resolving the issue.

Contact Us

If you have any questions regarding delivery, please contact our customer support team and we will be happy to help.